Reference

Open Your Privacy Policy View

Your account privacy is handled from the first form field: phone number, login device, payment rail, and lobby activity are separated so we can run checks without exposing…

Account data useDANA OVO GoPay QRISCookie choicesSupport privacy channel
violetjp Open Your Privacy Policy View
CONTACT ROUTES

Contact Us About Your Data

Privacy requests need a clear path, so we separate account help from data handling questions. You can ask us to explain what we hold, correct a detail, check cookie use, or confirm how a payment record links to your wallet. For safety, we may ask you to confirm your username, registered phone number, and recent DANA, OVO, GoPay, or QRIS reference before we change account data.

Team online

Live Chat

Use the chat button after login for quick privacy checks. Our team answers daily from 09:00 to 01:00 WIB and may ask for your username plus one recent wallet reference before discussing account data.

WhatsApp Help

Send privacy questions through the WhatsApp number shown inside your account menu. We use it for identity checks, correction requests, and cookie questions, but we will not ask for your password or one-time code.

Email Requests

For data access, correction, or deletion questions, email support with your registered phone number and account username. Written requests help us track the case and give you a clear response about the Privacy Policy.

ACCOUNT SAFETY

Manage Account Data With Care

We handle privacy through practical account controls rather than long legal wording alone. Your profile page shows editable contact details, the wallet area keeps payment records separate from game history, and support…

Data We Collect

We collect the details needed to create and operate your account: username, phone number, password record, login timestamps, device signals, wallet actions, and support messages. We avoid asking for unrelated documents unless a specific account check requires it.

Payment Records

DANA, OVO, GoPay, and QRIS confirmations are stored as transaction records tied to your wallet. We use them to match deposits, verify withdrawals, trace failed transfers, and answer your privacy questions with the correct account context.

Cookie Handling

Cookies help keep your session active, remember language choices, and flag unusual access attempts. On Android, open Chrome, then Settings, Site settings, and Cookies to adjust storage before returning to the lobby.

Login Protection

We record device type, IP range, and session time when you sign in. If a new phone or browser appears, support may ask extra questions before discussing personal data or changing your registered contact details.

Retention Period

We keep account and wallet records for as long as needed to run your account, resolve disputes, meet lawful requests, and protect against misuse. When data is no longer needed, we remove it or reduce identifying details.

Correction Requests

You can ask us to update a phone number, fix a name mismatch, or check a payment label. We verify the request through your account profile and support records before changing data linked to your wallet.

Ask Privacy Questions Before Joining

These answers focus on the Privacy Policy and the account steps you are most likely to check before opening an account. We explain what data is collected, how payment records are handled, how cookies work, and how you can contact us if something needs to be corrected or removed.

We collect your username, registered phone number, password record, device details, login time, wallet activity, and support messages. If you use DANA, OVO, GoPay, or QRIS, we also keep payment references linked to your account.

Payment records help us match wallet activity to your account, trace failed transfers, verify withdrawal requests, and answer privacy questions accurately. We use the payment reference for account operation, dispute handling, and lawful record duties.

Yes. Contact us through live chat, WhatsApp, or email with your username and registered phone number. We verify your identity first, then explain the account data we hold and the purpose for keeping it.

Open your profile page and check the contact details shown there, then contact support if a change is needed. We may compare your request with recent wallet records before updating details tied to payments.

Yes. Cookies support login sessions, language settings, and account safety checks. You can adjust them in Chrome through Settings, Site settings, Cookies, or in Safari through Settings, Safari, then site storage controls.

We keep data while your account remains active and for periods needed to resolve disputes, trace transactions, respond to lawful requests, and prevent misuse. When records are no longer needed, we delete or reduce identifying details.

Email support or contact live chat after login and state that your request is about privacy deletion. We check account ownership, review any open wallet or dispute matter, then explain what can be removed.